The Effects of Service Failure and Service Recovery of Shopee

碩士 === 南華大學 === 文化創意事業管理學系 === 106 ===   Along with the development of the Internet, consumers' shopping behavior has changed. We can enjoy the convenience of consumption through the Internet .At the current time. Provide the cash and delivery services of online shopping.   According to literat...

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Bibliographic Details
Main Authors: ZHANG, HUI-CHI, 張惠琪
Other Authors: HUANG, YU-KAI
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/w5nju9