Negotiating Reality: Motives towards Developing Cultural Sensitivity in International Service Encounters

碩士 === 國立成功大學 === 國際經營管理研究所 === 106 === Increasing global mobility means people from different cultures interact for service. This research explores such intercultural service encounters (ICSE) between culturally distant customers and service providers in Taiwan. Research focuses predominately on sh...

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Bibliographic Details
Main Authors: KristinaBilello, 畢婷雅
Other Authors: James Stanworth
Format: Others
Language:en_US
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/5qne25