The Relationship Between Service Climate, Unit Performance, and Customer Satisfaction

碩士 === 國立中興大學 === 企業管理學系所 === 106 === In recent years, the service industry has gradually become the main source of domestic economic growth. As a result, service climate and unit performance have become more and more important in the organization. Other industries are also committed to service-orie...

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Bibliographic Details
Main Authors: Yen-Jhen Chen, 陳彥臻
Other Authors: Chih-Hsun Chuang
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/54c6a8