The Relationship Between Service Climate, Unit Performance, and Customer Satisfaction
碩士 === 國立中興大學 === 企業管理學系所 === 106 === In recent years, the service industry has gradually become the main source of domestic economic growth. As a result, service climate and unit performance have become more and more important in the organization. Other industries are also committed to service-orie...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2018
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Online Access: | http://ndltd.ncl.edu.tw/handle/54c6a8 |