The Indirect Effect of Leader’s Emotional Labor on Subordinate’s Organizational Citizenship Behavior: Communication Quality as a Mediator
碩士 === 銘傳大學 === 諮商與工商心理學系碩士在職專班 === 106 === Drawing from the Emotional Labor, this study has three objectives; first, to assess the effect of leader’s Emotional Labor (deep acting and surface acting) on subordinate’s Organizational Citizenship Behavior (OCB), second, to test the effect of leader...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/yrfs6h |