A Study on The Relationship Among Breach of Belongingness, Social Anxiety and Turnover Intention : A Moderated Mediation Model of Supervisor Support

• Main Authors: WU, YUE-TONG, 吳玥彤
• Other Authors: HSU, CHIN-TIEN
• Format: Others
• Language: zh-TW
• Published: 2018
• Online Access: http://ndltd.ncl.edu.tw/handle/47gpt7

碩士 === 銘傳大學 === 諮商與工商心理學系碩士在職專班 === 106 === Drawing from the conservation of resource theory (COR), this study has four objectives: first, to assess the effect of Breach of Belongingness on Social Anxiety and Turnover Intention, respectively, second, to test the mediating effect of Social Anxiety on the relationship between Breach of Belongingness and Turnover Intention, finally, to explore the moderating effect of Supervisor Support on the relationship between Social Anxiety and Turnover Intention. Survey data were collected from a sample of 360 full-time employees in Taiwan. Results indicated that Breach of Belongingness was positively related to Social Anxiety and Turnover Intention, respectively, and Social Anxiety partially mediated the relationship between Breach of Belongingness and Turnover Intention. Furthermore, Supervisor Support moderates the relationship between Social Anxiety and Turnover Intention., such that the relationship is weaker when Supervisor Support is higher and results also provided further support of the hypothesized directional effect of Breach of Belongingness on Turnover Intention via Social Anxiety. Finally, the limitations of the research are discussed and suggestions for further research are proposed.