A Study of the After-sales Service Quality, Customer Satisfaction and Loyalty: Take Yuyi Motor Taishan Service Factory as an Example
碩士 === 龍華科技大學 === 企業管理系碩士班 === 106 === Due to the saturation of auto repair services market and stagnation of new auto sales with desperate economy, after sales service isn’t a growth-driving in Taiwan. Auto companies thus shift their business strategies to the maintenance of auto spares. After a lo...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/9ap9cs |