Investigation of the factors affecting customer satisfaction on services at Thu Duc Branch of Vietnam Bank for Agriculture and Rural Development

碩士 === 義守大學 === 企業管理學系 === 106 === This thesis tried to find out the factors influencing customer satisfaction and the impact of each factor. From the results of the analysis, the author proposes some suggestions for customer management at Agribank Thu Duc branch to improve customer satisfaction. Th...

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Bibliographic Details
Main Author: Nguyen Dinh Van
Other Authors: Yue-Yang Chen
Format: Others
Language:en_US
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/b36c4f