A Study on the Relationships between Emotional Labor, Job Satisfaction, Emotional Exhaustion and Social Support
碩士 === 大葉大學 === 人力資源暨公共關係學系 === 106 === Emotional labor consists of two main ways for actors to manage emotions: surface acting and deep acting. Scholars suggested that surface acting and deep acting not only influences service workers’ job satisfaction but also influences service workers’ emotional...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2018
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Online Access: | http://ndltd.ncl.edu.tw/handle/engham |