A Study on the Relationships between Emotional Labor, Job Satisfaction, Emotional Exhaustion and Social Support

碩士 === 大葉大學 === 人力資源暨公共關係學系 === 106 === Emotional labor consists of two main ways for actors to manage emotions: surface acting and deep acting. Scholars suggested that surface acting and deep acting not only influences service workers’ job satisfaction but also influences service workers’ emotional...

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Bibliographic Details
Main Authors: HUNG, CHEN-MING, 洪禛銘
Other Authors: LI, HSU-MEI
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/engham