A Study of the Relationships among Customer Empowerment and Customer Loyalty:The Mediating Effect of Customer Satisfaction
碩士 === 大葉大學 === 國際企業管理學系碩士班 === 106 === The purpose of this study was to explore the relationships among customer empowerment, customer satisfaction and customer loyalty. A survey was conducted on the customers serviced in the hairdressing and beauty parlors near a private university in Taiwan. A to...
Main Authors: | , |
---|---|
Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2018
|
Online Access: | http://ndltd.ncl.edu.tw/handle/g7pgmh |