A Study of the Relationships among Customer Empowerment and Customer Loyalty:The Mediating Effect of Customer Satisfaction

碩士 === 大葉大學 === 國際企業管理學系碩士班 === 106 === The purpose of this study was to explore the relationships among customer empowerment, customer satisfaction and customer loyalty. A survey was conducted on the customers serviced in the hairdressing and beauty parlors near a private university in Taiwan. A to...

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Bibliographic Details
Main Authors: YEN, HSIH-HSIANG, 顏信翔
Other Authors: 楊豐華
Format: Others
Language:zh-TW
Published: 2018
Online Access:http://ndltd.ncl.edu.tw/handle/g7pgmh