The relationship among Service Quality, Patients' Satisfaction and Customer Loyalty- A Study on Mongolian Private Hospitals
碩士 === 大葉大學 === 企業管理學系碩士班 === 106 === Nowadays healthcare industry becomes more competitive and health care organizations are trying to enhance competitive advantage strategy not merely focus on new customers but also to enhancing loyal customers. Thus hospitals create competitive advantage not just...
| Main Authors: | , |
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| Format: | Others |
| Language: | en_US |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/s4j9s8 |