A Study on Service Quality, Customer Satisfaction and Customer Loyalty-A case study of Fuxing Store of Hot Pot Legend in Xizhi
碩士 === 崇右影藝科技大學 === 經營管理系 === 106 === This study mainly discusses service quality, customer satisfaction and customer loyalty of the Hot Pot Legend. A “Questionnaire of Service Quality, Customer Satisfaction and Customer Loyalty” was used as a research tool to collect the opinions of 400 customers o...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/e25hc6 |