Understanding the dyadic relationship between medical service staff's perceived crowding and patient's emotional well-being

碩士 === 元智大學 === 經營管理碩士班(行銷學程) === 105 === In response to the calls of transformative service research (TSR) more studies on how the interaction between service personnel and consumer influences consumer well-being, this study aims to examine the impact of medical service staff perceived crowding on...

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Bibliographic Details
Main Authors: Truong Dinh Quoc Bao, 張庭國寶
Other Authors: Cindy Yunhsin Chou
Format: Others
Language:en_US
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/gxm4hs