A Study on Relationships Among Service Quality, Interaction, Customer Relationship Management, Trust, Customer Satisfaction, Customer Loyalty, and Repurchase Intention - A Case of Online Purchase

碩士 === 樹德科技大學 === 資訊管理系碩士班 === 105 === Being in the era of massive communication network device, Taiwanese people’s habit of using internet has been blended into our everyday lives. E-commerce platform development in Taiwan is in a huge progress, thus there are more customers willing to purchase thr...

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Bibliographic Details
Main Authors: Shun-De Yen, 顏舜德
Other Authors: 唐國銘
Format: Others
Language:zh-TW
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/gw2jrj