Service Quality and Customer Expectation of Digital Finance in Taiwan Banking Industry–Case Study on Bank A
碩士 === 國立臺灣科技大學 === 管理學院MBA === 105 === Most people now no longer rely on the entity bank branches because of the popularity of mobile devices, but the automated financial services, such as online banking and mobile payment. In January 2015, Financial Supervisory Commission (Taiwan) conducted the &q...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/c84nqg |