The study of the relationship between quality management practice, quality of service capability and business performance: An empirial study

碩士 === 國立臺北商業大學 === 企業管理系碩士班 === 105 === In recent years with the rise of environmental awareness and sustainable development concept gradually attention, hence it is a future trend for enterprise to put hard and soft quality management practices, and quality of service capability. Theaim of this re...

Full description

Bibliographic Details
Main Authors: Tu, Hao-Ying, 涂皜穎
Other Authors: Chang, Shih-Chia
Format: Others
Language:zh-TW
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/6p6c2w