The study of the relationship between quality management practice, quality of service capability and business performance: An empirial study
碩士 === 國立臺北商業大學 === 企業管理系碩士班 === 105 === In recent years with the rise of environmental awareness and sustainable development concept gradually attention, hence it is a future trend for enterprise to put hard and soft quality management practices, and quality of service capability. Theaim of this re...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2017
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Online Access: | http://ndltd.ncl.edu.tw/handle/6p6c2w |