| Summary: | 碩士 === 國立屏東科技大學 === 技職教育研究所 === 105 === The purposes of this study were:(a) to explore different backgrounds of students on the catering field service Functional importance cognition and achievement difference. (b) Exploring the relationship between the importance of cognition and the demand of catering service in the service of catering service.
The main results of this study were summarized as followings:
(1) the students on the restaurant outside the field of service functions of the importance of awareness and achievement are the highest
(2) the different background variables were on the students on the catering field service Functional importance cognition and achievement difference
(3) Chinese communication, proper tone, proper tone, proper words, polite and clear response to the guests, communicate with colleagues properly, handle emergencies or conditions carefully, and act quickly to resolve dissatisfaction with the guests " Operating methods, pick up the desktop and other ten ability indicators for the school should give priority to strengthen and improve the teaching project.
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