A Study of Service Quality and Customer's Complaints of Automobile Service Centers
碩士 === 國立高雄第一科技大學 === 行銷與流通管理系碩士專班 === 105 === In recent years, profits of auto dealers have been changed because of the hyper-competitive car sales market. To keep high profit, auto dealers need to take new strategies into account. Hence, management of car maintenance replaces sales as the mai...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/4hmnyb |