The Study of the Relationships Among Service Innovation, Service Quality and Customer Loyalty - A Case Study of T Shopping Mall at Hsin-Yi District
碩士 === 國立政治大學 === 企業管理研究所(MBA學位學程) === 105 === The market share of shopping mall in Taiwan had been on decreasing trend over the past few years, this is caused by numerous opening of new shopping malls and outlets. The retailers are facing the upcoming era of micro-profit under the environment with...
Main Author: | 劉佳妍 |
---|---|
Other Authors: | 李易諭 |
Format: | Others |
Language: | zh-TW |
Online Access: | http://ndltd.ncl.edu.tw/handle/dr2mj9 |
Similar Items
-
A Study Of Relationship Between Service Quality, Customer Satisfaction , and Customer Loyalty To The Shang-Shun World Shopping Mall
by: LAI, JUN-PENG, et al.
Published: (2017) -
Analysis of shopping mall attractiveness and customer loyalty
by: Aliagha, Godwin Uche, et al.
Published: (2015) -
A Study on the relationship among service quality, customer satisfaction and customer Loyalty–Take Yahoo-Kimo Online Shopping Mall as an example
by: 林子寧
Published: (2009) -
Using Importance-Performance Analysis in Investigating Service Quality, Customer Satisfaction and Customer Loyalty of 3 Online Shopping Malls in Japan
by: Tsung-Hao Yu, et al.
Published: (2017) -
Service Quality,Customer Satisfaction and Customer Loyalty of YAHOO!Kimo Shopping Mall-Using Purchasing Decision Involvement as Moderating Effect
by: Chian-Ling Huang, et al.
Published: (2013)