Emotional Labor of Public Employee - A Case Study of Payment Administration Agency
碩士 === 國立政治大學 === 勞工研究所 === 105 === The issue of Emotional Labor is often related to service industries and front-line employees. This study discusses the emotional labor loading level of government employees, negative effects and possible ways of improvement. Government employees must perform admin...
Main Authors: | Hsia, Pin Chiang, 夏斌強 |
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Other Authors: | 劉梅君 |
Format: | Others |
Language: | zh-TW |
Online Access: | http://ndltd.ncl.edu.tw/handle/tejwy5 |
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