Emotional Labor of Public Employee - A Case Study of Payment Administration Agency

碩士 === 國立政治大學 === 勞工研究所 === 105 === The issue of Emotional Labor is often related to service industries and front-line employees. This study discusses the emotional labor loading level of government employees, negative effects and possible ways of improvement. Government employees must perform admin...

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Bibliographic Details
Main Authors: Hsia, Pin Chiang, 夏斌強
Other Authors: 劉梅君
Format: Others
Language:zh-TW
Online Access:http://ndltd.ncl.edu.tw/handle/tejwy5