The research among service quality, relationship quality, professional knowledge, customer satisfaction and loyalty - take one securities company - in Taipei as an example

碩士 === 醒吾科技大學 === 行銷與流通管理系所 === 105 === The purpose of this study is to investigate the correlation among the service quality, relationship quality, professional knowledge, customer satisfaction and loyalty to securities business. Some customers of one securities firm in Taipei as our research t...

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Bibliographic Details
Main Authors: LIN, WENLING-LIN, 林文玲
Other Authors: Chun-Hsiung Lan
Format: Others
Language:zh-TW
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/w6xyh3