Applying Kano Model and IPA to Improve Service Quality of Higher Education
碩士 === 大葉大學 === 管理學院碩士在職專班 === 105 === In recent years, higher education institutions in Taiwan have encountered the crisis of insufficient enrollment or even have shut down the doors under the attacks of less-child phenomenon and WTO policy that allows foreign education institutions to recruit...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/4mwcwf |