The Study of Service Quality and Service Process of the Tour Guide-Mandarin Tour Guide as An Example

碩士 === 健行科技大學 === 國際企業經營系碩士在職專班 === 105 === When the visitors accompying by tour leaders visiting to Taiwan, the tour guides play important roles who cause easily different qualities or unqualified service during the service provided. In order to enhance the service quality of tour guides, the stud...

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Bibliographic Details
Main Authors: Wei-Che Lu, 呂偉哲
Other Authors: Ko Wu
Format: Others
Language:zh-TW
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/cp9v7t