The Effect of Restaurant Decoration Degree of Luxury on Relationship Quality under the Service Failure Context: Using Involvement Degree as a Moderator Variable
碩士 === 正修科技大學 === 經營管理研究所 === 105 === This study is to investigate the effect of restaurant decoration degree of luxury on relationship quality under the service failure context: using involvement degree as a moderator variable. Descriptive statistics and two-way ANOVA were conducted in this study....
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2017
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Online Access: | http://ndltd.ncl.edu.tw/handle/9s4ka6 |