Applying an Importance-Performance Analysisto Improve the Service Quality of Semiconductor Quartz material supplier
碩士 === 中華大學 === 科技管理學系 === 106 === This study intends to use important-satisfaction analysis(IPA)model to analyze semiconductor customers' research on the importance and satisfaction of quartz suppliers, identify factors to be improved, and propose improvement strategies to improve the quality...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2018
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| Online Access: | http://ndltd.ncl.edu.tw/handle/d6h78k |