THE INVESTIGATION OF CUSTOMER INTENTION TO USE THE INTELLIGENCE SELF-SERVICE SYSTEM IN THE BANKING INDUSTRY

碩士 === 元智大學 === 管理碩士在職專班 === 104 === This thesis used the UTAUT model to measure the influences of customer’s willingness of using the intelligence self-service system, also to evaluate the moderating effect through variables Gender、Age and Experience. The study found the result, firstly, customer...

Full description

Bibliographic Details
Main Authors: Ching-Wei Chang, 張靜薇
Other Authors: Chorng-Guang Wu
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/24985857190495605940