An Investigation of the Relationship among Service Quality, Customer Satisfaction, Loyalty –An Empirical Study of Tradition Bakery
碩士 === 育達科技大學 === 行銷與流通管理所 === 104 === In today’s highly competitive environment, the quality of service has become a spiritual connotation and the base of competitive advantage. In order to face various types of customer’s demand for services, enterprises have to maintain the relationship with or...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/h3x8t9 |