A Study on the Relationships of Service Quality, Satisfaction and Loyalty of Telecommunication Companies
碩士 === 淡江大學 === 資訊管理學系碩士班 === 104 === Under fierce competition of mobile communication, the service quality becomes the key factor for telecom corporations to acquire customers successfully. Every telecom corporation exerts no effort in thinking about how to acquire and maintain customers. The best...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/30751149941107178943 |