The research of call center service quality on customer satisfaction: The case study of S company
碩士 === 淡江大學 === 保險學系保險經營碩士在職專班 === 104 === Due to the Insurance industry is more and more competitive, improving the service quality and the customer satisfaction become major topics that insurance company should focus on. The insurance company should study and pay attention to know how to enhance...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/thvgea |