An Application of Kano Model on Foodservice Quality
碩士 === 東海大學 === 企業管理學系碩士班 === 105 === Foodservice is a high service-contact industry. Customers paid attention to service quality and service satisfaction. In past research, service quality is one of the most important factors leading to customer satisfaction. To enhance service quality of foods...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2017
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| Online Access: | http://ndltd.ncl.edu.tw/handle/93907793367721390389 |