A Study on Factors Affecting Customer Satisfaction in Vietnam Airlines

碩士 === 南臺科技大學 === 商管專業學院 === 104 === This study attempts to examine customer satisfaction in regards to service quality, image of business and price of Vietnam airlines, a national airline of Vietnam and to investigate future purchase intention of customer who has flew with Vietnam airlines through...

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Bibliographic Details
Main Authors: Nguyen Thi Phuong, 阮氏鳳
Other Authors: Wang,Tz-Li
Format: Others
Language:en_US
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/31404512526074012529