The Influenece of Positive Emotion from Service Industry Supervisor to Staff Optimism-with Emotional Contagion as Mediator
碩士 === 南臺科技大學 === 企業管理系 === 104 === Service industry is to fulfill customers demand or to provide consumers better product to meet their expectation. Service Employer in order to satisfy customers or to keep customer, they upgrade their service attitude and to level up the service quality, this i...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/rc4f75 |