An Empirical Study of the Service Quality and Expected Discrepancy on Taiwan`s Banking Industry – Using T Bank`s Consumer Products as an Example
碩士 === 國立臺北大學 === 企業管理學系碩士在職專班 === 104 === The banking industry is highly subject to state supervision in Taiwan, the services provided by banks and type of product homogeneity is high, the financial market liberalization and financial impact of rapid changes in technology, just like the fierce com...
Main Authors: | CHANG,CHAO-HUNG, 張朝閎 |
---|---|
Other Authors: | GOO,YEONG-JIA |
Format: | Others |
Language: | zh-TW |
Published: |
2016
|
Online Access: | http://ndltd.ncl.edu.tw/handle/342493 |
Similar Items
-
Service Quality and Customer Expectation of Digital Finance in Taiwan Banking Industry–Case Study on Bank A
by: Yi-Chun - Lu, et al.
Published: (2016) -
The Effect of Service Quality on Bank Operating Efficiency - The Empirical Study for the Banks in Taiwan
by: Lo, Der Wei, et al.
Published: (1998) -
Bank Service Quality And Consumer Satisfaction:Take Credit Card As A Example
by: LIN CHIH HUNG, et al.
Published: (2003) -
The Effect of Customer Knowledge and Role Participation On Service Quality Expectations--Kaohsiung Private Banking Industry as an Example
by: Fei-hsin Cheng, et al.
Published: (2003) -
THE STUDY OF THE DIFFERENCES IN SERVICE QUALITY OF WEALTH MANAGEMENT IN TAIWAN BANKS’ INDUSTRY- USING FOREIGN BANK A AND LOCAL BANK C AS EXAMPLE
by: Mei-Chun Lin, et al.
Published: (2008)