A Study Applies the Theory of Constraints to Improve the Service Quality for Software Maintenance Contracts – with A Case Study of the ES Company

碩士 === 國立中山大學 === 資訊管理學系研究所 === 104 === This study uses theory of constraints to analyze the bottleneck of the service quality of software maintenance contract and use value chain analysis software maintenance contract service process and to do value chain reconstruction. A key issue in competitive...

Full description

Bibliographic Details
Main Authors: Cheng-chung Weng, 翁鉦琮
Other Authors: Ping-Yang Liu
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/u6qsxn