The Relationships between Workplace Bullying, Negative Reciprocity and Counterproductive Behavior: The Moderation of Locus of Control

• Main Authors: Zhang, Shi-Hui, 張詩慧
• Other Authors: Wang, Yau-De
• Format: Others
• Language: zh-TW
• Published: 2016
• Online Access: http://ndltd.ncl.edu.tw/handle/yp697x

碩士 === 國立交通大學 === 管理科學系所 === 104 === This study was aimed to explore the causal relationships and mediation effects among workplace bullying, negative reciprocity and counterproductive behavior (interpersonal deviance and organizational deviance), and to investigate the moderation effects of personality traits (locus of control) on the relation. In this research, I collected data form employees in different kinds of industries by using papers and online questionnaires to conduct an empirical test of the hypothesis on a sample including 214 subjects. The results showed that: (1) workplace bullying had a significant positive effect on interpersonal deviance; (2) workplace bullying had a significant positive effect on organizational deviance; (3) workplace bullying had a significant positive effect on negative reciprocity; (4) the negative reciprocity partially mediated the relationship between workplace bullying and interpersonal deviance; (5) the negative reciprocity partially mediated the relationship between workplace bullying and organization deviance; and (6) locus of control moderated the relationship between workplace bullying and counterproductive behavior. The results of this study help organizations to understand the relationships between workplace bullying and interpersonal deviance and organizational deviance, and also the effects of the psychological mechanism-negative reciprocity on the relationships, while taking employee’s locus of control as a moderator. The study calls for managers’ attention to the harmful consequences of workplace bullying in order to take reasonable precautions to prevent the damage of workplace bullying on employees’ performance.