The Influence of Human Factors and Internal Service Quality on Driving Behavior and Driving Performance: The Case of City Bus Drivers
碩士 === 國立成功大學 === 交通管理科學系碩士在職專班 === 104 === Passenger satisfaction replied on the behavior of driver’s service performance. Therefore, driving behavior is the most important factor in service behavior for public transportation. The theoretical foundations of internal service quality area address tha...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/99619302652106161675 |