A Study on the Performance Assessment of Cable TV Call Center

碩士 === 銘傳大學 === 新媒體暨傳播管理學系碩士在職專班 === 104 === Cable TV industry used to be a monopoly or an oligopoly market. With the popularizing of the Internet and portable devices, people have several ways to browse multimedia content anytime and anywhere. TV is no longer to be the only choice for consumers to...

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Bibliographic Details
Main Authors: CHUANG,LI-CHUAN, 莊麗絹
Other Authors: CHEN,YAW-CHU
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/56503552539213257656