Does emotion expression can train? Conscientiousness as a moderator.
碩士 === 銘傳大學 === 諮商與工商心理學系碩士在職專班 === 104 === Drawing from the Social Learning Theory, this study has two objectives: first, To investigate the effect of emotional expression of positive emotion training front line service personnel, sales performance and customer willingness to buy, satisfaction. Sec...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/4ewbtk |