The Study on the Relationship among Service Quality, Customer Satisfaction, Customer Loyalty and Word-Of-Mouth for Junior High School-- A Case study of a Junior High School in Tainan

碩士 === 高苑科技大學 === 經營管理研究所 === 104 === This study hopes to understand the students about the service quality of the school whether it affects their school satisfaction,school loyalty, and then create loyalty to generate word-of-mouth behaviors from the junior high school student's point of vie...

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Bibliographic Details
Main Authors: HSIEH,CHIA-FANG, 謝佳芳
Other Authors: LEE SHAO-CHANG
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/m52z5n