The Study on the Relationship among Service Quality, Customer Satisfaction, Customer Loyalty and Word-Of-Mouth for Junior High School-- A Case study of a Junior High School in Tainan
碩士 === 高苑科技大學 === 經營管理研究所 === 104 === This study hopes to understand the students about the service quality of the school whether it affects their school satisfaction,school loyalty, and then create loyalty to generate word-of-mouth behaviors from the junior high school student's point of vie...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2016
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Online Access: | http://ndltd.ncl.edu.tw/handle/m52z5n |