A Simulation Study for the Improvement of the Post Office’s Waiting System
碩士 === 國立高雄應用科技大學 === 企業管理系碩士在職專班 === 104 === The service era has made waiting time a critical factor that affects customer’s satisfaction. According to the Ministry of the Transportation and Communications’ survey, the long waiting time is the most concern causing customer’s dissatisfaction in post...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/63rtk4 |