Explore The effect of service recovery on satisfaction-A Case Study of Travel Industry
碩士 === 國立高雄應用科技大學 === 企業管理系 === 104 === Under the people's living standards gradually improved, the development of domestic tourism is also booming gradually, so in the travel agency services is difficult to achieve zero errors, disputes should travel much attention in order to reduce customer...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/yx3js7 |