Interval Estimation for Service Capability Indices

碩士 === 逢甲大學 === 應用數學學系 === 104 === In a highly competitive consumer market, consumers not only pay attention to product quality but also to service quality. A good service quality can help firms to effectively retain customers and keep sustainable development. So the service quality can be assessed...

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Bibliographic Details
Main Authors: Li Shu Chun, 李淑君
Other Authors: 林彩玉
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/82657679054565357285