The Study of the Relationship among Waiting Time, Consumers' Emotion and Perceived Quality

碩士 === 大葉大學 === 國際企業管理學系碩士在職專班 === 104 === The purpose of the research is to explore the relationships among the waiting time, emotion, and perceived quality. It further verifies the mediating effects of positive emo-tions and negative emotions between waiting time and perceived quality. In this stu...

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Bibliographic Details
Main Authors: CHANG,WAN-YU, 張菀渝
Other Authors: WEI,CHIH-HSIUNG
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/92377989265715857389