A Study on the Relationships among Service Quality, Customer Satisfaction and Customer Loyalty- A Case of Parents of Cram Schools Children in Changhua County
碩士 === 大葉大學 === 管理學院碩士在職專班 === 104 === The service industry is one of the leading industries in 21st century. Enterprises pursue the sustainable management in order to provide the best quality of service and forcus on the customers’ a variety of requirements and that increase the customer satisfacti...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/u3c83a |