A Study of the Relationships among Quality of Service, Customer Brand Satisfaction, and Customer Brand Loyalty- Using Customer Brand Engagement as the Moderating Variable and Using Restaurant Industry as an Example

碩士 === 大葉大學 === 企業管理學系碩士班 === 104 === With the rapid development of Taiwan's service sector (service sector in GDP in 1981 accounted for 53.27%, to 68.2% in 2012 to upgrade), the public demands for service quality gradually improved; for enterprises, how to create in the service sector their ow...

Full description

Bibliographic Details
Main Authors: Nen-Kai Yuan, 袁門侃
Other Authors: Kun-Chung Cheng
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/h56kb3