A Study on the Relationships among Service Quality,Customer Satisfaction,and Repurchase Intention-Using Mobile Broadband Communication Industry as an Example

碩士 === 大葉大學 === 企業管理學系碩士班 === 104 === This study is concerned with the relationships among service quality, customer satisfaction, and customer loyalty by using mobile broadband service providers in Taiwan as the focus of the research. The study was based on a sample 299 respondents out of which 200...

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Bibliographic Details
Main Author: 林俊豪
Other Authors: Kun-Chung Cheng
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/4de6wk