Effects of Quality of Service on Customer Loyalty and Business Performance in Financial Industry– A case study on Land Bank of Taiwan

碩士 === 長榮大學 === 高階管理碩士在職專班(EMBA) === 104 === The internationalization and liberalization of economic development in Taiwan has enhanced the fierce competition. Since the government opened the establishment of new private banks in the 80s, become more fierce competition in banking industry. After t...

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Bibliographic Details
Main Authors: LU,CHIEN-HUNG, 呂建宏
Other Authors: LIU,CHIA-MING
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/649pjd