A Study of the Relationship between Emotional Labor and Organizational Citizenship Behavior: The Mediating Effect of Well-being and the Moderating Effect of Emotional Intelligence

碩士 === 致理科技大學 === 企業管理系服務業經營管理碩士班(含碩士在職專班) === 104 === Taiwan's service industry is one of the major industries of economic growth and creates a great number of job opportunities. Employees in the service sector are the most valuable assets in effort to attain economic growth. Therefore, these...

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Bibliographic Details
Main Authors: Hong, Cheng-Kai, 洪承愷
Other Authors: Hwang, Fei-Fei
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/8wkkyk