An Empirical Study of the Relationship among Low Cost Carriers Service Quality,Relationship Quality and Customer's Behavior :the case of Low-Cost Carrier
碩士 === 中華科技大學 === 航空運輸研究所 === 104 === Since Low-Cost Carrier (LCC) has started to run business in Taiwan market in 2004. Most of previous research on low-cost airlines are based on factors influencing, but many studies shows that Service Quality is key point。 It is important to know the customers’...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2016
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Online Access: | http://ndltd.ncl.edu.tw/handle/qpd2ma |