The Study of Customer for the Negative Factors of Financial Call Center Service Quality
碩士 === 國立中正大學 === 企業管理系研究所 === 104 === Most customers don’tsatisfy with the quality of serviceswhich are provided by the company, so that refuse the company's products and services. In practice, current researches of service quality mainly base service failure and service compensation to come o...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/28356959252491394065 |